Privacy Policy

Jovada Express Privacy Policy

Last Updated: 13 September 2023

1. Introduction

Jovada Express ("we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes:

The types of information we may collect or that you may provide when you access or use Jovada Express.
Our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We may collect several types of information from and about our users, including:

Personal identification information (Name, email address, phone number, etc.)
Address and geographical information.
Passport copies and other government-issued identification data.
Proofs of address such as utility bills or bank statements.
Any other identifier by which you may be contacted online or offline.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data:

To provide our services.
To verify your identity or address for regulatory or contractual requirements.
To comply with legal or regulatory requirements.
To notify you about changes to our services or any products or services we offer.
For any other purpose with your consent.

4. Storage & Security of Your Sensitive Data

We store sensitive data like passport copies, proofs of address, and signatures in secure, encrypted environments.
Access to such data is restricted only to personnel who require it to fulfill their job duties.
We implement periodic reviews and audits to ensure the safety and security of your sensitive data.
After the purpose of collecting such sensitive data is fulfilled, we either securely destroy or de-identify the data, unless we are required by law or regulation to retain it.

5. Your Rights

You have the right to:

Ask us to provide you with copies of your personal information.
Request corrections to any information you believe is inaccurate.
Request us to delete your personal data.
Object to the processing of your personal data.
Request the transfer of your personal data to you or a third party.
Withdraw consent where we're relying on consent to process your personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.